They have strong ties with the community, and it shows. It's nice to do business with people that really show they care about you and your family.
Surprisingly flexible and in-touch with my needs as a small business owner. Can't ask for more.
Over the years we've never once had to worry about our coverage. My husband and I are long-time customers and proud to be.
I feel lucky to have found an agent willing to provide this level of service. No need to look anywhere else!
Accommodating, professional, helpful, and quick. Very comfortable experience and I was impressed by their capabilities. Highly recommended.
The prompt, courteous and thorough customer service we have received from Berger Briggs has been exceptional and I wanted to be sure you knew what an asset you have in Frank and Sheryl. I have been in HR for many years and have had an opportunity to work with brokers on both large and small accounts, and this experience has been unparalleled.
They have helped us through a UHC appeal process which we eventually won, helped us find alternatives for employees that could not afford prescriptions, assisted with UHC denial on claims, put forward a request for Delta dental to enroll a member that was inadvertently missed, and patiently fielded many day to day questions.
I wanted to let you know what a positive experience I have had with two of your employees this past year. Frank Melendez and most recently, Sheryl Roy, have gone over and above for me and our law firm. Not only have they secured substantial reductions in our rates, added new plans that will support our national expansion, coordinated and conducted on-site open enrollment meetings, but most importantly they have researched and supported us with several individual issues our members had.